THE FINE PRINT, IN PLAIN WORDS

Terms of Purchase

What you’re agreeing to when you buy.

BrandCodex is a personalized digital product. Everything we build is created specifically from your interview, your voice, your stories and your positioning — it’s made for you and only you. These terms explain what you’re purchasing and how it works. By checking out, you’re agreeing to them.

What you may be purchasing

The BrandCodex branding tool

Your complete brand world — captured through the interview process and activated inside your AI companion — so you can create content that sounds like you, consistently. This is a personalized digital product delivered to you.

Personal branding & web pages

Done-with-you personal branding and a personal web page built on top of your BrandCodex — so the brand we define together also has a home online. Any specifics, timeline and scope are confirmed with you directly before work begins.

Personalized & non-refundable

Because your BrandCodex is built specifically for you — from your interview, your voice and your stories — it isn’t something we can put back on a shelf and sell to someone else. For that reason, all purchases are personalized and non-refundable.

That said, we never want you left on your own with something that isn’t working. Every purchase is backed by our 90-Day Success Promise.

Our 90-Day Success Promise

The sale is final — the support isn’t. If, within your first 90 days, you’re genuinely using your BrandCodex and something still isn’t clicking, send us examples of what’s happening. We’ll review it with you and help determine the right next step — which may include adjusting your AI activation, clarifying part of your BrandCodex, implementation guidance, or, when appropriate, a complimentary Brand Refresh to help get things aligned.

  • Complete your BrandCodex interview thoughtfully
  • Activate it with your AI companion
  • Use it in your actual content & marketing
  • Send us a few examples of what isn’t working

Read the full promise on our 90-Day Success Promise page.

Questions about any of this? Talk to us.

Because BrandCodex is a personalized digital product, all purchases are final.